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Open Daily: 10am - 10pm | Alley-side Pickup: 10am - 7pm
3038 Hennepin Ave Minneapolis, MN
612-822-4611
Linguistic Analysis of Check-In Conversations

Linguistic Analysis of Check-In Conversations

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General Reference

ISBN10: 3668368163
ISBN13: 9783668368163
Publisher: Grin Verlag
Published: Jan 12 2017
Pages: 108
Weight: 0.33
Height: 0.26 Width: 5.83 Depth: 8.27
Language: German
Masterarbeit aus dem Jahr 2011 im Fachbereich Sprachwissenschaft / Sprachforschung (fachübergreifend), Sprache: Deutsch, Abstract: This Master's Thesis looks at linguistic politeness during hotel check-in conversations between native and non-native speakers. The thesis aims to examine whether the politeness changes if people speak in a different language than their native language or when talking to a person who speaks in a second language. The research question that will be answered is therefore: Does linguistic politeness change when native speakers talk to non-native speakers or when non-native speakers talk in a lingua franca? And if so, how does the politeness change in native-non-native (L1-L2) and non-native-non-native (L2-L2) communication in contrast to native-native (L1-L1) communication? And if the politeness changes, how does it change? This thesis deals with the analysis of check-in conversations at receptions in hotels. The focus of this investigation lies on conversations between German hotel employees and Danish guests, either in L1-L2 or L2-L2 communication. For comparison reasons conversations between German guests and German receptionists (L1-L1) are regarded.

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