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3038 Hennepin Ave Minneapolis, MN
612-822-4611
Lean Healthcare: How to trim fat and waste from your organization while improving access, quality, and service

Lean Healthcare: How to trim fat and waste from your organization while improving access, quality, and service

Paperback

Medical Reference

ISBN10: 1700497103
ISBN13: 9781700497109
Publisher: Independently Published
Published: Nov 10 2020
Pages: 290
Weight: 0.94
Height: 0.65 Width: 6.00 Depth: 9.00
Language: English
Lean Healthcare is written for healthcare leaders, managers, physicians, and professionals that are looking for ways to improve access, quality, safety, and service while maintaining or reducing costs. The book is packed with real life examples (including examples for hospitals, medical offices, pharmacies, imaging, and more) which can help the reader more easily understand how the lean principles developed for manufacturing can be applied in the healthcare setting. In this book you will learn step-by-step:1. What constitutes waste or MUDA2. How waste affects the costs and quality of healthcare 3. How you can identify potential waste or MUDA in your department or organization 4. How you can determine the cause(s) of any observed waste 5. What actions you can take to eliminate waste to reduce costs and/or improve quality or service 6. What actions you can take to prevent waste 7. How you can successfully implement changes needed to eliminate waste. The book is divided into 6 chapters. The first chapter provides an overview of Lean along with a description of the 8 wastes and how they are impacting the healthcare system as a whole. This chapter also introduces the Assess, Diagnose, Treat, and Prevent (ADTP) model and explains how it can be used to implement Lean in your organization (note: the tools, techniques, and strategies discussed in the remaining chapters can be used with any performance improvement model and not just the ADTP model). The second chapter discusses different approaches (i.e., walking the gemba, value stream mapping, etc.) that can be used to assess whether there is waste or MUDA within your department or organization. The third chapter discusses the most common tools and approaches that can be used to identify or diagnose the cause(s) of any waste or MUDA observed in your organization or department (i.e., the 5 WHYs, the Cause/Effect diagram, etc.) along with examples from healthcare showing how these tools can be used to determine or diagnose the cause(s) of waste you may observe in your department. The fourth chapter discusses the different strategies and approaches that you can use to treat or eliminate each of the 8 types of waste. Approaches such as poka-yoke, kanban, load leveling, 5s, and more are discussed in detail along with examples showing how each of the approaches can be applied in a number of different healthcare settings (i.e., hospital, medical office, pharmacy, etc.) for treating or eliminating waste. The fifth chapter discusses the most common tools and approaches that can be used to prevent waste (i.e., FMEA, poka-yoke, simulation) along with examples from healthcare showing how each tool can be used to help prevent waste. The sixth chapter offers a number of strategies for leading the change effort needed to eliminate waste and improve access, quality, safety, affordability, and service. About the author: Scott has had over 35 years of management and leadership experience in healthcare. He began his career as a management engineer where he learned and mastered the principles of lean six sigma. Scott then served for several years as Director of Finance before becoming Assistant Medical Center Administrator. Over the years Scott had the opportunity to lead the surgical and rehab service line, the primary care and medical subspecialty service line, and the business and support services service line where he applied the principles of lean six sigma daily. During his 35 years of experience Scott saved over 20 million dollars while improving access, quality, affordability, safety, and service through the use of the tools and techniques described in his book Applying Lean Six Sigma in the Healthcare Setting. Scott was also part of the adjunct faculty of a major university where he taught Healthcare Finance and Accounting to graduate and undergraduate students.

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Medical Reference