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Die wahrgenommene Qualität der Versorgung in öffentlichen Krankenhäusern in der Elfenbeinküste
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ISBN10: 6208680786
ISBN13: 9786208680787
Publisher: Verlag Unser Wissen
Published: Feb 25 2025
Pages: 248
Weight: 0.74
Height: 0.56 Width: 6.00 Depth: 9.00
Language: German
ISBN13: 9786208680787
Publisher: Verlag Unser Wissen
Published: Feb 25 2025
Pages: 248
Weight: 0.74
Height: 0.56 Width: 6.00 Depth: 9.00
Language: German
Angesichts der Verschlechterung des Pflegeangebots für die Nutzer in den Krankenhäusern versuchen mehrere Forschungsarbeiten, Theorien und Konzepte zu entwickeln, um Vorschläge zur Verbesserung des Angebots zu machen. Trotz der Bemühungen der Forscher und des Willens der Entscheidungsträger scheinen die Ergebnisse nicht den Erwartungen der Nutzer zu entsprechen. Wir beobachten immer mehr Beschwerden und Reklamationen. Die vorgeschlagenen Modelle haben es nicht geschafft, einige wichtige Dimensionen zur Erklärung der wahrgenommenen Qualität der Pflege zu erfassen. Um eine ganzheitliche Antwort auf die Wahrnehmung der Qualität zu geben, haben wir die Konzepte der gelebten Erfahrung und des Angstzustands der Krankenhausnutzer herangezogen, die bislang in der Literatur unerforscht waren. Unsere Arbeit beleuchtet die Unzulänglichkeiten der bisherigen Arbeiten. Die Forschung besteht aus zwei Phasen. In einer ersten qualitativen Erkundungsphase, die mit 20 Krankenhausbenutzern durchgeführt wurde, wurden die Dimensionen des Erlebens identifiziert und das Konzept des Angstzustands von Krankenhausbenutzern entwickelt.
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