Open Daily: 10am - 10pm | Alley door pickup 10am - 7pm 3038 Hennepin Ave Minneapolis, MN
612-822-4611

  • Open Daily: 10am - 10pm
    Alley-side Pickup: 10am - 7pm

    3038 Hennepin Ave Minneapolis, MN
    612-822-4611

Open Daily: 10am - 10pm | Alley-side Pickup: 10am - 7pm
3038 Hennepin Ave Minneapolis, MN
612-822-4611
Engaging in Evaluation and Assessment Research

Engaging in Evaluation and Assessment Research

Hernon, Peter
Dugan, Robert
Nitecki, Danuta

Paperback

General Reference

ISBN10: 159884573X
ISBN13: 9781598845730
Publisher: Libraries Unlimited
Published: Jun 24 2011
Pages: 328
Weight: 1.50
Height: 0.90 Width: 6.90 Depth: 9.90
Language: English

For library managers, this book explains evaluation and assessment research and identifies the components of proper execution, such as planning, decision making, and accountability.

Increasingly, libraries must address questions of accountability, efficiency, effectiveness, and impact--the extent to which a program causes positive changes in the target population. All of these issues are important to library managers and those to whom they directly report. With the heightened interest in customer expectations and increased focus on service quality and customer satisfaction, evaluation and assessment research provides the essential methodology for library managers to obtain meaningful answers.

Engaging in Evaluation and Assessment Research introduces evaluation and assessment, clearly distinguishing between the two; explains evaluation and assessment research as a formal inquiry process with individual components; and demonstrates the use of the evidence gathered for planning, decision making, and accountability. This book is not another research methods textbook; it is a resource that will provide real knowledge and strategies to expand the library manager's toolkit for operating in the real world. Beyond exposing the reader to the unique culture of research and to different ways of conducting research, the authors also offer advice on how to get published.

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