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Communicating Across Cultures

Communicating Across Cultures

Hardcover

Business GeneralGeneral ReferencePoverty & Social Work

ISBN10: 1462536484
ISBN13: 9781462536481
Publisher: Guilford Publications
Published: Oct 4 2018
Pages: 464
Weight: 2.60
Height: 1.30 Width: 7.80 Depth: 9.40
Language: English
This highly regarded text--now revised and expanded with 50% new material--helps students and professionals build their knowledge and competencies for effective intercultural communication in any setting. The authors' comprehensive, updated theoretical framework (integrative identity negotiation theory) reveals how both verbal and nonverbal communication are affected by multilayered facets of identity. Written in a candid, conversational style, the book is rich with engaging examples illustrating cultural conflicts and misunderstandings that arise in workplace, educational, interpersonal, and community contexts. Readers learn how to transform polarized conversations into successful intercultural engagements by combining knowledge about culture with mindful listening and communication skills.

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