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  • Open Daily: 10am - 10pm
    Alley-side Pickup: 10am - 7pm

    3038 Hennepin Ave Minneapolis, MN
    612-822-4611

Open Daily: 10am - 10pm | Alley-side Pickup: 10am - 7pm
3038 Hennepin Ave Minneapolis, MN
612-822-4611
Communicative Contingencies in Handling Emergency Medical Calls

Communicative Contingencies in Handling Emergency Medical Calls

Sarangi, Srikant

Paperback

Series: Studies in Communication in Organisations and Professions

Medical ReferenceGeneral ReferenceLinguistics

Currently unavailable to order

ISBN10: 1487587015
ISBN13: 9781487587017
Publisher: University of Toronto Press
Published: Apr 28 2026
Pages: 180
Height: 1.00 Width: 6.00 Depth: 9.00
Language: English

Calls to emergency medical services are primarily a telephone-mediated communicative activity, where detailed critical information is exchanged through an elaborate series of questions and answers. Although, on the surface, it may seem a routine information-exchange activity, the framing of questions and how they are responded to and followed up in the absence of any visible cues are filled with communicative contingencies, requiring fast-thinking professional judgment. The core focus of humanities and medicine scholar Srikant Sarangi's work is to unpack these nuanced communicative contingencies underpinning decision-making from a language/interaction perspective. In adopting the activity-type analytical framework to identify the various linguistic and interactional features of telephone-mediated emergency medical calls and their rhetorical potential, the book explores how the different elicited and volunteered information trajectories vis-à-vis instruction and advice formats constitute the basis of risk assessments and decisions regarding dispatch of help.

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