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Open Daily: 10am - 10pm | Alley-side Pickup: 10am - 7pm
3038 Hennepin Ave Minneapolis, MN
612-822-4611
Web Usability Guidelines for Air Force Knowledge Now Web Site

Web Usability Guidelines for Air Force Knowledge Now Web Site

Paperback

ManagementGeneral EducationProgramming

ISBN10: 1249592453
ISBN13: 9781249592457
Publisher: Biblioscholar
Published: Oct 9 2012
Pages: 144
Weight: 0.47
Height: 0.31 Width: 6.14 Depth: 9.21
Language: English

The Department of Defense Net-Centric Data Strategies number one key attribute is to ensure data is visible, available, and usable when and where needed to accelerate decision-making. The Internet provides opportunities for quick and efficient disseminating of information to the public, distributing information throughout the Air Force, and accessing information from a variety of sources. In 2002, the Air Force CIO designated the Air Force Knowledge Now (AFKN) as the center of excellence for Knowledge Management. The site is a one-stop resource, providing access to a great depth and breadth of information. This study seeks to determine how usable and accessible the web interface is to its customers. A literature review determined the usability inspection method called Heuristic Evaluation to be most favorable for this type of evaluation. The researcher conducted a case study using heuristic evaluation to determine the site usability compliance rate. A second case study using web content accessibility guidelines was then performed to determine the sites accessibility compliance rate.

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General Education