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Open Daily: 10am - 10pm | Alley-side Pickup: 10am - 7pm
3038 Hennepin Ave Minneapolis, MN
612-822-4611
Quality First: A Practical Guide to TQM for Small Business Leaders

Quality First: A Practical Guide to TQM for Small Business Leaders

Paperback

General Education

ISBN13: 9798291601983
Publisher: Independently Published
Published: Jul 8 2025
Pages: 60
Weight: 0.21
Height: 0.12 Width: 6.00 Depth: 9.00
Language: English
Total Quality Management, TQM- is a comprehensive approach aimed at improving the quality of products and services through ongoing refinements in response to continuous feedback. At its core, TQM seeks to cultivate a culture where all employees pursue quality as a shared responsibility. This philosophy emphasizes the importance of understanding customer needs and expectations, integrating those insights into every aspect of the organization, and fostering a commitment to quality at all levels. For small businesses, implementing TQM can be a powerful strategy to enhance operational efficiency, customer satisfaction, and overall competitiveness.

Also from

McDonnell, Harvey

Also in

General Education