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Loyalty Management: Driving Engagement with Loyalty Programs and Customer Experience

Loyalty Management: Driving Engagement with Loyalty Programs and Customer Experience

Paperback

AccountingBusiness GeneralInvesting & Finance

ISBN10: 1032510358
ISBN13: 9781032510354
Publisher: Routledge
Published: Jan 6 2025
Pages: 322
Weight: 1.00
Height: 0.67 Width: 6.14 Depth: 9.21
Language: English

In this insightful text, Cristina Ziliani and Marco Ieva trace the evolution of thinking, contemporary themes and practice in Loyalty Management.

It will guide marketers, business leaders and post graduate students through the changes in marketing thought and practice of Loyalty Management.

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Ziliani, Cristina

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Accounting