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Sfide nell'implementazione delle TIC nel PDS
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ISBN10: 6630111834
ISBN13: 9786630111835
Publisher: Edizioni Sapienza
Published: Jun 24 2026
Pages: 124
Weight: 0.39
Height: 0.29 Width: 6.00 Depth: 9.00
Language: Italian
ISBN13: 9786630111835
Publisher: Edizioni Sapienza
Published: Jun 24 2026
Pages: 124
Weight: 0.39
Height: 0.29 Width: 6.00 Depth: 9.00
Language: Italian
Questo libro esamina come le riforme basate sulle TIC nel sistema di distribuzione pubblica (PDS) indiano vengano vissute dai beneficiari nel distretto di East Khasi Hills, nel Meghalaya. Nonostante la digitalizzazione, i cittadini utilizzano raramente i dispositivi per accedere ai servizi del PDS, evidenziando un divario nell'utilizzo. I gestori dei punti vendita (FPS) agiscono da intermediari digitali, svolgendo le operazioni TIC per conto dei beneficiari. Molti utenti non riconoscono tali cambiamenti come parte di una riforma digitale, rivelando una lacuna comunicativa. Sebbene la registrazione dei dati biometrici abbia migliorato la trasparenza e ridotto le irregolarità , la partecipazione digitale rimane scarsa. I beneficiari sottolineano la necessità di una migliore connettività , di più punti di accesso, nonché di formazione e comunicazione adeguate. Lo studio dimostra che la digitalizzazione amministrativa non equivale alla cittadinanza digitale e auspica un'abilitazione all'uso delle TIC incentrata sul cittadino.
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