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Gestion stratégique de la performance
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ISBN10: 6209814158
ISBN13: 9786209814150
Publisher: Editions Notre Savoir
Published: Mar 31 2026
Pages: 168
Weight: 0.51
Height: 0.39 Width: 6.00 Depth: 9.00
Language: French
ISBN13: 9786209814150
Publisher: Editions Notre Savoir
Published: Mar 31 2026
Pages: 168
Weight: 0.51
Height: 0.39 Width: 6.00 Depth: 9.00
Language: French
Le secteur bancaire est considéré comme un secteur universel, en constante évolution et transformation, non seulement en Inde mais partout dans le monde. S'agissant d'un secteur volatil, sensible à tout événement majeur tant au niveau interne qu'externe, les processus et les innovations visant à étendre les services à ses clients et aux différentes parties prenantes ont toujours été essentiels à son existence, à sa survie et à sa croissance. De plus, la concurrence sans cesse croissante et des facteurs tels que la numérisation, la démonétisation, l'inclusion financière, l'augmentation des créances douteuses et des remises de prêts, l'émergence d'acteurs puissants soutenus par de grandes entreprises, l'introduction des banques de paiement, des portefeuilles électroniques, etc. ont, d'une certaine manière, rendu difficile pour les acteurs existants d'opérer librement. Afin de rester en phase avec les réformes, les scénarios changeants et les défis, le secteur bancaire a testé et adopté divers modèles stratégiques. L'un de ces modèles, largement accepté, adopté et mis en oeuvre à l'échelle mondiale tant par les banques du secteur privé que par celles du secteur public pour améliorer leur performance globale, est celui du tableau de bord prospectif (balanced scorecard), considéré comme un outil de mesure de la performance très complet et très apprécié.
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