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Dynamics AX 2012 Blueprints: Configuring Sales and Marketing For CRM

Dynamics AX 2012 Blueprints: Configuring Sales and Marketing For CRM

Paperback

Programming

ISBN10: 1494703750
ISBN13: 9781494703752
Publisher: Createspace
Published: Dec 26 2013
Pages: 206
Weight: 0.80
Height: 0.44 Width: 7.52 Depth: 9.25
Language: English
The Sales and Marketing area within Dynamics AX does a lot more than just track Customers, Sales Orders and Invoices. It has a whole lot of CRM functionality included that that allows you to track Activities, Cases, Contacts, Prospects, Opportunities, Leads, Campaigns, and also Telemarketing Call Lists. In most cases, it is just as good as (if not better than) any of the other stand-alone CRM system, especially because you don't need to buy any more licenses, or load any more software, because all of the functionality is delivered with the system.In this blueprint we will show you how to all of the base CRM features within the Sales and Marketing area of Dynamics AX.

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