Open Daily: 10am - 10pm | Alley door pickup 10am - 7pm 3038 Hennepin Ave Minneapolis, MN
612-822-4611

  • Open Daily: 10am - 10pm
    Alley-side Pickup: 10am - 7pm

    3038 Hennepin Ave Minneapolis, MN
    612-822-4611

Open Daily: 10am - 10pm | Alley-side Pickup: 10am - 7pm
3038 Hennepin Ave Minneapolis, MN
612-822-4611
Dynamics 365 Field Service: Design, Build, and Run Field Service on Dynamics 365 and Power Platform

Dynamics 365 Field Service: Design, Build, and Run Field Service on Dynamics 365 and Power Platform

Christie, Mark

Paperback

Programming

Publisher Price: $49.99

PREORDER - Expected ship date November 25, 2026

ISBN13: 9798868831942
Publisher: Apress
Published: Nov 25 2026
Pages: 296
Language: English

Field service today is about far more than dispatching technicians--it's about delivering seamless, data-driven customer experiences. This book takes you inside Dynamics 365 Field Service and the Microsoft Power Platform, showing how to align people, processes, and technology for maximum impact.

It starts with an overview of the Microsoft ecosystem and configuring resources to manage work orders, scheduling efficiently, and handling products. With practical guidance, real-world examples, and a recurring customer scenario, you'll see how to move from theory to practice with confidence. Furthermore, you'll discover how the Field Service mobile app empowers technicians on the ground, how AI and Copilot transform scheduling and decision-making, and how IoT integration unlocks proactive and predictive service delivery. Toward the end, you will go through customization strategies, integration best practices, and real implementation stories from enterprises, sports facilities, and government agencies.

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