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612-822-4611
Conflict Resolution

Conflict Resolution

Paperback

Series: Jossey-Bass Academic Administrator's Guides, Book 5

General Education

ISBN10: 0787960535
ISBN13: 9780787960537
Publisher: John Wiley & Sons
Published: Dec 8 2003
Pages: 110
Weight: 0.37
Height: 0.43 Width: 6.20 Depth: 9.06
Language: English
Dealing with conflict is an evitable part of any academic administrator's job. Often, however, new administrators lack the skills they need to successfully resolve campus conflicts. This important resource includes an array of strategies for identifying and managing conflict between individuals, within a department, and between departments. The Jossey-Bass Academic Administrator's Guide to Conflict Resolution shows how to turn conflicts into problems to be solved. Authors Sandra I. Cheldelin and Ann F. Lucas offer concrete approaches academic administrators can use to analyze conflicts and design effective interventions. The Jossey-Bass Academic Administrator's Guide to Conflict Resolution is an invaluable tool that includes

- Guidelines for knowing when it is appropriate to intervene in a conflict

Also in

General Education