Open Daily: 10am - 10pm | Alley door pickup 10am - 7pm 3038 Hennepin Ave Minneapolis, MN
612-822-4611

  • Open Daily: 10am - 10pm
    Alley-side Pickup: 10am - 7pm

    3038 Hennepin Ave Minneapolis, MN
    612-822-4611

Open Daily: 10am - 10pm | Alley-side Pickup: 10am - 7pm
3038 Hennepin Ave Minneapolis, MN
612-822-4611
Acing Online Customer Communications: The Pocket Coach

Acing Online Customer Communications: The Pocket Coach

Withoutane, Ang

Paperback

Series: Pocket Coach

General Education

ISBN13: 9798608934483
Publisher: Independently Published
Published: Feb 4 2020
Pages: 114
Weight: 0.26
Height: 0.24 Width: 5.00 Depth: 8.00
Language: English
The techniques taught in this book have been developed based on over more than two decades of customer service & complaints handling. The last decade was dedicated to online communications, mostly social media.

Many businesses, without meaning to, antagonize their customers when they reply online. Businesses can go viral for the right reasons & the wrong ones. Businesses can achieve instant success, or instant failure.

This easy to follow method will allow all businesses to thrive in the keyboard warrior environment. Your online conflict resolution skills will be so defined that your customers will genuinely be able to tell that you want to help them, & you will have the tools to do so.

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