Open Daily: 10am - 10pm | Alley-side Pickup: 10am - 7pm 3038 Hennepin Ave Minneapolis, MN
612-822-4611
  • Open Daily: 10am - 10pm
    Alley-side Pickup: 10am - 7pm

    3038 Hennepin Ave Minneapolis, MN
    612-822-4611

Open Daily: 10am - 10pm | Alley-side Pickup: 10am - 7pm
3038 Hennepin Ave Minneapolis, MN
612-822-4611
Winning on Purpose: The Unbeatable Strategy of Loving Customers

Winning on Purpose: The Unbeatable Strategy of Loving Customers

Reichheld, Fred
Darnell, Darci
Burns, Maureen

Hardcover

Investing & FinanceManagement

Publisher Price: $30.00

ISBN10: 1647821789
ISBN13: 9781647821784
Publisher: Harvard Business Review Pr
Published: Dec 7 2021
Pages: 288
Weight: 1.25
Height: 1.50 Width: 6.40 Depth: 9.50
Language: English

Can your company win by embracing a higher purpose? The answer is a resounding yes—and this book tells you how.

Few management ideas have spread so far and so wide as the Net Promoter System (NPS). Since its introduction two decades ago by author and customer loyalty guru Fred Reichheld, companies across the spectrum have adopted it—from industrial giants such as Mercedes-Benz and Cummins to Silicon Valley sweethearts such as Apple and Google to digital innovators such as Warby Parker and Peloton.

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Investing & Finance