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Technologies of Consumer Labor: A History of Self-Service
Hardcover
Series: Routledge Research in Cultural and Media Studies
Technology & EngineeringGeneral SociologyGeneral World History
ISBN13: 9781138186477
Publisher: Routledge
Published: Nov 10 2016
Pages: 186
Weight: 0.85
Height: 0.60 Width: 6.10 Depth: 9.10
Language: English
This book documents and examines the history of technology used by consumers to serve oneself. He argues that the naturalization of self-service telephony shaped consumers' attitudes and expectations about digital technology.
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