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Technologies of Consumer Labor: A History of Self-Service
Paperback
Series: Routledge Research in Cultural and Media Studies
Technology & EngineeringGeneral SociologyGeneral World History
ISBN13: 9780815364740
Publisher: Routledge
Published: Dec 22 2017
Pages: 188
Weight: 0.57
Height: 0.40 Width: 6.00 Depth: 9.00
Language: English
This book documents and examines the history of technology used by consumers to serve oneself. He argues that the naturalization of self-service telephony shaped consumers' attitudes and expectations about digital technology.
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