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Open Daily: 10am - 10pm | Alley-side Pickup: 10am - 7pm
3038 Hennepin Ave Minneapolis, MN
612-822-4611
Preventing & Managing Disruptive Passenger Behaviour

Preventing & Managing Disruptive Passenger Behaviour

Paperback

AviationGeneral Education

ISBN10: 095601593X
ISBN13: 9780956015938
Publisher: Securicare International Limited
Published: Jan 20 2022
Pages: 36
Weight: 0.15
Height: 0.10 Width: 5.83 Depth: 8.27
Language: English

A comprehensive and informative resource for cabin crew on commercial flights to help them positively intervene to prevent and manage passengers behaving unruly or being disruptive, aggressive or violent. It includes guidance on the international and local legislation that covers unruly/disruptive passenger management and advice on the actions and strategies that can be employed to de-escalate the behaviour and bring to a safe conclusion incidents that are a risk to the passengers, crew or the aircraft.

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