Open Daily: 10am - 10pm | Alley door pickup 10am - 7pm 3038 Hennepin Ave Minneapolis, MN
612-822-4611

  • Open Daily: 10am - 10pm
    Alley-side Pickup: 10am - 7pm

    3038 Hennepin Ave Minneapolis, MN
    612-822-4611

Open Daily: 10am - 10pm | Alley-side Pickup: 10am - 7pm
3038 Hennepin Ave Minneapolis, MN
612-822-4611
Organizational Outsourcing Readiness. Empirically Investigating the Role of Client's IT Capability, Knowledge, and Alignment for Outsourcing Success

Organizational Outsourcing Readiness. Empirically Investigating the Role of Client's IT Capability, Knowledge, and Alignment for Outsourcing Success

Martin, Sebastian F.

Paperback

Accounting

ISBN10: 3838200292
ISBN13: 9783838200293
Publisher: Ibidem Pr
Published: May 1 2010
Pages: 198
Weight: 0.53
Height: 0.42 Width: 5.83 Depth: 8.27
Language: English
How can prospective outsourcing clients prepare their internal organizational workflows to meet the challenges associated with an outsourcing venture with little penalty in time, cost, and effort? Along this guiding question, the author empirically investigates the ways in which several factors of the client company's internal organizational context affect the outcomes of their outsourcing efforts. The investigated factors represent the client's IT capability, the explicit knowledge in form of business process documentation available within the company, and the level of alignment between the client's IT and business domains. Based on qualitative and quantitative empirical data, S. F. Martin demonstrates that each of these client-specific factors has a significant inter-organizational impact, affecting the quality of the relationship between client and provider, the vendor's performance, and outsourcing success.

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