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Innovation in Service Industries: An Investigation of the Internal and External Organizational Contexts from the Laboratory of Real Estate

Innovation in Service Industries: An Investigation of the Internal and External Organizational Contexts from the Laboratory of Real Estate

Paperback

Series: Essays in Real Estate Research, Book 16

Business GeneralInvesting & FinanceManagement

ISBN10: 3658271787
ISBN13: 9783658271787
Publisher: Springer Gabler
Published: Jul 23 2019
Pages: 152
Weight: 0.46
Height: 0.36 Width: 5.83 Depth: 8.27
Language: English
Susanne Hügel studies innovation in service industries from the industrial organization and behavioral theory perspectives, therefore chooses the real estate industry as object of study. The author examines the existing research on firm innovativeness, proposes a more advanced concept, and empirically validates a new measure in a service industry context. Thereby, the innovation status quo of the real estate industry is studied. In addition, the book addresses the impact of slack resources on the organizational members' innovative work behavior. Overall, important insights about the service industries' innovation pattern and organizational behavior are revealed. The book acknowledges the increasing role of innovation due to the altering business environment in the 21st century, such as shifts from goods to services, or the globalization of markets.

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