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  • Open Daily: 10am - 10pm
    Alley-side Pickup: 10am - 7pm

    3038 Hennepin Ave Minneapolis, MN
    612-822-4611

Open Daily: 10am - 10pm | Alley-side Pickup: 10am - 7pm
3038 Hennepin Ave Minneapolis, MN
612-822-4611
Information Refinement Technologies for Crisis Informatics: User Expectations and Design Principles for Social Media and Mobile Apps

Information Refinement Technologies for Crisis Informatics: User Expectations and Design Principles for Social Media and Mobile Apps

Kaufhold, Marc-André

Paperback

DatabasesGeneral Computers

ISBN10: 365833343X
ISBN13: 9783658333430
Publisher: Springer Vieweg
Published: May 6 2021
Pages: 381
Weight: 1.23
Height: 0.95 Width: 5.83 Depth: 8.27
Language: English
Marc-André Kaufhold explores user expectations and design implications for the utilization of new media in crisis management and response. He develops a novel framework for information refinement, which integrates the event, organisational, societal, and technological perspectives of crises. Therefore, he reviews the state of the art on crisis informatics and empirically examines the use, potentials and barriers of both social media and mobile apps. Based on these insights, he designs and evaluates ICT concepts and artifacts with the aim to overcome the issues of information overload and quality in large-scale crises, concluding with practical and theoretical implications for technology adaptation and design.

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