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Dienstleistungsmanagement in Der Wohnungswirtschaft: Wohnbegleitende Dienstleistungen Für Mieter Und Eigentümer
Paperback
Series: Schriftenreihe Des Instituts Für Kredit- Und Finanzwirtschaf, Book 26
ISBN13: 9783409116756
Publisher: Gabler Verlag
Published: Sep 28 2000
Pages: 432
Weight: 1.60
Height: 0.93 Width: 6.69 Depth: 9.61
Language: German
Peter Fehr entwickelt auf Basis der Dienst- und Sekundärleistungstheorie sowie einer umfassenden Nachfrageanalyse ein Konzept für das Management wohnbegleitender Dienstleistungen. Besonderes Merkmal seines Buches ist die breite empirische Fundierung, zum einen in Form einer Kundenbefragung bei dem grö ten deutschen Immobilienkonzern, zum anderen durch Experteninterviews in der wohnungswirtschaftlichen Praxis.
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