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Engaging Brands: A Customer-Centric Approach for Superior Experiences

Engaging Brands: A Customer-Centric Approach for Superior Experiences

Paperback

Business GeneralInvesting & FinanceMarketing

ISBN10: 113858701X
ISBN13: 9781138587014
Publisher: Routledge
Published: May 26 2020
Pages: 258
Weight: 0.87
Height: 0.58 Width: 6.14 Depth: 9.21
Language: English

How can managers design and manage excellent customer experiences that will develop long-term relationships with their customers? This book addresses this key question and explores both the theory, developed over the past 20 years, and tools to create truly engaging brands.

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Investing & Finance