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E-Service Intelligence: Methodologies, Technologies and Applications
Paperback
Series: Studies in Computational Intelligence, Book 37
General ComputersGeneral Mathematics
ISBN13: 9783540370154
Publisher: Springer
Published: Oct 26 2006
Pages: 711
Weight: 2.53
Height: 1.69 Width: 6.48 Depth: 9.46
Language: English
Business organizations and governments are nowadays developing and providing internet based electronic services (e-services) featuring various intelligent functions. E-Service Intelligence integrates intelligent techniques into e-service systems for realizing intelligent internet information searching, presentation, provision, recommendation, online system design, implementation, and assessment to internet users. This book offers a thorough introduction and systematic overview of the new field and covers the state-of-the-art of the research and development in E-Service Intelligence ranging from e-services and/or intelligent techniques to web information presentation, search, and mining, to personalization, privacy, and trust in e-services, to e-service evaluation, optimization and knowledge discovery, and to intelligent e-service system developments.
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