• Open Daily: 10am - 10pm
    Alley-side Pickup: 10am - 7pm

    3038 Hennepin Ave Minneapolis, MN
    612-822-4611

Open Daily: 10am - 10pm | Alley-side Pickup: 10am - 7pm
3038 Hennepin Ave Minneapolis, MN
612-822-4611
Customers at Work: New Perspectives on Interactive Service Work

Customers at Work: New Perspectives on Interactive Service Work

Hardcover

Business GeneralInvesting & FinanceMarketing

ISBN10: 1137293241
ISBN13: 9781137293244
Publisher: Springer Nature
Published: Jul 25 2013
Pages: 257
Weight: 0.95
Height: 0.90 Width: 5.40 Depth: 8.40
Language: English
Explores the ongoing transformation of service relationships, focusing on the incorporation of the customer's active contribution to virtually all aspects and stages of the production process. This volume illuminates social relations and interaction between customers and service providers as well as between the users of web-based services.

1 different editions

Also available

Also in

Investing & Finance