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Customer Satisfaction Evaluation: Methods for Measuring and Implementing Service Quality
Hardcover
Series: International Operations Research & Management Science, Book 139
ManagementGeneral MathematicsGeneral Science
ISBN13: 9781441916396
Publisher: Springer Nature
Published: Nov 24 2009
Pages: 308
Weight: 1.40
Height: 0.75 Width: 6.14 Depth: 9.21
Language: English
1 different editions
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Customer Satisfaction Evaluation: Methods for Measuring and Implementing Service Quality
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