Open Daily: 10am - 10pm | Alley door pickup 10am - 7pm 3038 Hennepin Ave Minneapolis, MN
612-822-4611

  • Open Daily: 10am - 10pm
    Alley-side Pickup: 10am - 7pm

    3038 Hennepin Ave Minneapolis, MN
    612-822-4611

Open Daily: 10am - 10pm | Alley-side Pickup: 10am - 7pm
3038 Hennepin Ave Minneapolis, MN
612-822-4611
A Practical Guide to Airline Customer Service: From Airline Operations to Passenger Services

A Practical Guide to Airline Customer Service: From Airline Operations to Passenger Services

Law, Colin C.

Paperback

Business GeneralAviation

ISBN10: 1627346937
ISBN13: 9781627346931
Publisher: Brown Walker Press
Published: Apr 9 2018
Pages: 304
Weight: 0.90
Height: 0.64 Width: 6.00 Depth: 9.00
Language: English

A Practical Guide to Airline Customer Service is written for airline executives and undergraduate students who are preparing for a career in the airline service industry. Those working in similar functions and fields can also benefit from this book. This book primarily focuses on the importance of customer service in the airline industry. This includes basic airline operations and essential communication skills, and how airline service agents interact with passengers at every contact point of the travel process. This textbook is for anyone seeking a successful and rewarding career in the airline industry.

Also in

Aviation

View All