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Wired for Speech: How Voice Activates and Advances the Human-Computer Relationship

Wired for Speech: How Voice Activates and Advances the Human-Computer Relationship

Paperback

General Computers

ISBN10: 0262640651
ISBN13: 9780262640657
Publisher: MIT Press
Published: Apr 1 2007
Pages: 319
Weight: 1.05
Height: 0.68 Width: 6.80 Depth: 8.72
Language: English
How interactive voice-based technology can tap into the automatic and powerful responses all speech--whether from human or machine--evokes.

Interfaces that talk and listen are populating computers, cars, call centers, and even home appliances and toys, but voice interfaces invariably frustrate rather than help. In Wired for Speech, Clifford Nass and Scott Brave reveal how interactive voice technologies can readily and effectively tap into the automatic responses all speech--whether from human or machine--evokes. Wired for Speech demonstrates that people are voice-activated we respond to voice technologies as we respond to actual people and behave as we would in any social situation. By leveraging this powerful finding, voice interfaces can truly emerge as the next frontier for efficient, user-friendly technology.

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Nass, Clifford

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General Computers