Open Daily: 10am - 10pm | Alley door pickup 10am - 7pm 3038 Hennepin Ave Minneapolis, MN
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  • Open Daily: 10am - 10pm
    Alley-side Pickup: 10am - 7pm

    3038 Hennepin Ave Minneapolis, MN
    612-822-4611

Open Daily: 10am - 10pm | Alley-side Pickup: 10am - 7pm
3038 Hennepin Ave Minneapolis, MN
612-822-4611
Understanding and Improving Public Management Reforms

Understanding and Improving Public Management Reforms

Elston, Thomas

Hardcover

General Political ScienceSocial Movements

ISBN10: 1447360885
ISBN13: 9781447360889
Publisher: Policy Press
Published: May 28 2024
Pages: 172
Weight: 0.66
Height: 0.44 Width: 5.00 Depth: 8.00
Language: English

Why do top-down reforms to public services so often over-promise and under-deliver?

Using five concepts from psychology, economics and organisational sociology, Thomas Elston addresses this pressing question of good governance.

Rather than focusing on the challenge of implementation, Understanding and Improving Public Management Reforms reveals how flawed policy design is often the major contributor to reform failure. Cognitive bias, restrictive social institutions and inattention to 'quiet costs' during the policy-making process are essential to explaining the poor track record of reforms to date - and point the way towards better decision-making in future.

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