Open Daily: 10am - 10pm | Alley door pickup 10am - 7pm 3038 Hennepin Ave Minneapolis, MN
612-822-4611

  • Open Daily: 10am - 10pm
    Alley-side Pickup: 10am - 7pm

    3038 Hennepin Ave Minneapolis, MN
    612-822-4611

Open Daily: 10am - 10pm | Alley-side Pickup: 10am - 7pm
3038 Hennepin Ave Minneapolis, MN
612-822-4611
Ultimate Microsoft Dynamics 365 CRM for Enterprises: Unlock the Power of Microsoft Dynamics 365 CRM to Automate Your Business Processes and Drive Digi

Ultimate Microsoft Dynamics 365 CRM for Enterprises: Unlock the Power of Microsoft Dynamics 365 CRM to Automate Your Business Processes and Drive Digi

Gholam, Vidit Vikas

Paperback

Applications

ISBN10: 9348107828
ISBN13: 9789348107824
Publisher: Orange Education Pvt Ltd
Published: Mar 13 2025
Pages: 354
Weight: 1.34
Height: 0.74 Width: 7.50 Depth: 9.25
Language: English
Master Microsoft Dynamics 365 CRM and Power Platform like a Pro.

Transform your business with Microsoft Dynamics 365 CRM for enterprise automation. This ultimate guide shows you how to harness the power of CRM business transformation and automate workflows for greater efficiency, security, and customer engagement. Explore proven strategies for comprehensive CRM process management and cloud CRM solutions in real enterprise scenarios.

Book Description

Microsoft Dynamics 365 CRM is the backbone of modern customer relationship management, driving sales, service, and business efficiency across industries. Mastering it is crucial for professionals aiming to optimize workflows, enhance customer interactions, and leverage automation for competitive advantage.

The book starts with an introduction to Dynamics 365 CRM, providing a solid foundation in key business apps including Sales, Project Operations, and Customer Engagement. You will then learn how to set up environments, manage users, and handle security and data. As you progress, you will explore topics such as the sales cycle, customizations, and integrating with tools like Power Platform, SharePoint, Outlook, and Teams for better collaboration.

By the end, readers will have the expertise to design, customize, and deploy powerful CRM solutions tailored to business needs. With insights into AI Copilot and certification pathways, this book ensures you stay ahead in the CRM landscape-because falling behind in automation and AI-driven CRM solutions is no longer an option.

What You'll Learn Inside:

  • Step-by-step solutions for customizing Dynamics CRM for business efficiency and Power Platform integration with Dynamics CRM
  • Sales cycle, billing workflow, and document management CRM techniques for seamless operations
  • Insights into AI-powered customer engagement with Dynamics CRM and business intelligence CRM
  • Best practices for secure CRM implementation for business data protection and compliance
  • How to leverage real-world use cases for CRM automation and Power Platform collaboration for maximum impact
  • Cloud deployment tips including cloud CRM strategies and secure enterprise-level data management
  • Guidance for Outlook and Azure CRM integration strategies and extending CRM value with Microsoft tools
  • Overview of certification paths for Dynamics CRM professionals and lifelong learning resources
Who Should Read This Book?
  • Business and IT leaders seeking enterprise CRM solutions for seamless automation and customer satisfaction
  • CRM managers, consultants, and professionals wanting up-to-date CRM customization techniques and best practices
  • Anyone preparing for Dynamics 365 CRM book certification or implementing CRM transformation strategies
Unlock digital transformation with secure, optimized CRM solutions!

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