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Understanding Decision-making Processes in Airline Operations Control

Understanding Decision-making Processes in Airline Operations Control

Hardcover

Business GeneralAviation Instruction

ISBN10: 1409411486
ISBN13: 9781409411482
Publisher: Routledge
Published: Oct 26 2011
Pages: 208
Weight: 1.04
Height: 0.50 Width: 6.14 Depth: 9.21
Language: English
Understanding Decision-Making Processes in Airline Operations Control focuses on an area largely overlooked: an airline's Operations Control Centre (OCC). This serves as the nerve centre of the airline and is responsible for decision-making with respect to operational control of an airline's daily schedules. The book examines many aspects of individual decision-making in airline operations, and addresses the deficiencies found by presenting to the reader an examination of the relationships among situation awareness, information completeness, experience, expertise, decision considerations and decision alternatives in OCCs.

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Aviation Instruction