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The Cloud Service Level Agreement: A Supplement for NIST 800-171 Implementation

The Cloud Service Level Agreement: A Supplement for NIST 800-171 Implementation

Paperback

General Computers

ISBN10: 1983156531
ISBN13: 9781983156533
Publisher: Independently Published
Published: Jun 13 2018
Pages: 120
Weight: 0.38
Height: 0.25 Width: 6.00 Depth: 9.00
Language: English
THE IMPORTANCE OF A CLOUD SERVICE LEVEL AGREEMENT (CSLA)This book is not another Cloud Security Theory book, it is a practical and how-to volume for both the Cloud Service Customer (CSC) and Cloud Service Provider (CSP) negotiate the Cloud Service Level Agreement (CSLA) based on defined terms and metrics. This is more than a high-level description of risks and challenges involved in entering into a true CSLA. It is a down in the weeds approach with nearly 100 specific Service Level Objectives (SLO)-the next level down--with suggested metrics that get you started on Day 1.This book is written to address a vital component of Cloud Security, the Service Level Agreement (SLA). While many of us who work in the cybersecurity agree that the SLA is a critical artifact in determining third-party responsibility for the implementation of security controls, there is very little information in the public arena on what a good SLA consists of. This book is written for that very purpose. If you are writing or reviewing a CSLA or an Information Technology (IT) SLA in general, what are the elements needed to effectively have a good service agreement? What are the kinds of Service Level Objectives (SLO) do you need to manage as a company or agency to ensure your overall shared cybersecurity responsibilities are being met? This book is written to provide a how-to approach to better understand the place and importance of the CSLA.

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