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Smart Service Management: Design Guidelines and Best Practices
Hardcover
Business GeneralGeneral Computers
ISBN13: 9783030581817
Publisher: Springer
Published: Jan 27 2021
Pages: 227
Weight: 1.14
Height: 0.56 Width: 6.14 Depth: 9.21
Language: English
This book presents the main theoretical foundations behind smart services as well as specific guidelines and practically proven methods on how to design them. Furthermore, it gives an overview of the possible implementation architectures and shows how the designed smart services can be realized with specific technologies. Finally, it provides four specific use cases that show how smart services have been realized in practice and what impact they have within the businesses.
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