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ServiceNow for the Agentic Enterprise: A CIO & Architect's Roadmap to AI Transformation
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Publisher: Independently Published
Published: May 20 2026
Pages: 116
Weight: 0.63
Height: 0.24 Width: 8.50 Depth: 11.00
Language: English
Artificial intelligence is transforming enterprise operations faster than any technology shift in decades. Organizations are moving beyond traditional automation into a new era where AI systems can reason, orchestrate workflows, automate decisions, and execute tasks autonomously across the enterprise.
This is the rise of the Agentic Enterprise - and ServiceNow is becoming one of the most important platforms enabling that transformation.
ServiceNow for the Agentic Enterprise is a strategic guide for CIOs, enterprise architects, digital transformation leaders, IT executives, and technology decision-makers who want to modernize operations using AI-powered workflows, intelligent automation, and enterprise-scale orchestration.
This book explains how ServiceNow is evolving beyond traditional ITSM into a complete AI-driven operational platform capable of powering intelligent enterprise systems.
What You'll LearnHow AI agents are transforming enterprise workflows and operations
How ServiceNow enables intelligent automation using Predictive Intelligence, Now Assist, virtual agents, and low-code workflows
Enterprise AI transformation strategies for CIOs and architects
Governance, security, compliance, and responsible AI deployment frameworks
Modern architecture patterns for AI-driven operations and workflow orchestration
How to integrate AI into IT operations, HR, customer service, finance, and enterprise support systems
Practical frameworks for scaling enterprise AI initiatives successfully
Explore how organizations are using ServiceNow and AI to:
Automate IT operations
Improve employee onboarding
Modernize customer support
Streamline HR and finance workflows
Reduce operational complexity
Accelerate enterprise automation initiatives
CIOs & CTOs
Enterprise Architects
ServiceNow Architects
Digital Transformation Leaders
IT Executives
AI Strategy Teams
Enterprise Automation Consultants
Whether you are designing enterprise AI strategy or modernizing operational workflows, this book provides a practical roadmap for building intelligent, AI-powered enterprise systems using ServiceNow.
The future enterprise will not simply use AI tools - it will operate through intelligent AI-driven workflows and autonomous agents.
This book shows you how to lead that transformation.
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