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Rethinking Public Service Delivery: Managing with External Providers
Paperback
Series: Public Management and Leadership, Book 3
General Political ScienceUnited States Politics
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ISBN13: 9780230237957
Publisher: Red Globe Press
Published: Jun 25 2012
Pages: 328
Weight: 0.90
Height: 0.80 Width: 5.40 Depth: 8.40
Language: English
Winner of the 2014 Academy of Management Public-Nonprofit (PNP) Division Best Book Award
Many public services today are delivered by external service providers such as private firms and voluntary organizations. These new ways of working - including contracting, partnering, client co-production, inter-governmental collaboration and volunteering - pose challenges for public management. This major new text assesses the ways in which public sector organizations can improve their services and outcomes by making full use of the alternative ways of getting things done.1 different editions
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Rethinking Public Service Delivery: Managing with External Providers
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