Open Daily: 10am - 10pm | Alley door pickup 10am - 7pm 3038 Hennepin Ave Minneapolis, MN
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  • Open Daily: 10am - 10pm
    Alley-side Pickup: 10am - 7pm

    3038 Hennepin Ave Minneapolis, MN
    612-822-4611

Open Daily: 10am - 10pm | Alley-side Pickup: 10am - 7pm
3038 Hennepin Ave Minneapolis, MN
612-822-4611
Responsonomics: Assessing the Value of IT Incident Management

Responsonomics: Assessing the Value of IT Incident Management

Vidal, Ron
Schnepp, Rob

Paperback

General ComputersNetworkingComputer Security

ISBN13: 9798993565408
Publisher: Blackrock Partners Organization
Published: Feb 9 2026
Pages: 154
Weight: 0.47
Height: 0.33 Width: 6.00 Depth: 9.00
Language: English
Every organization faces incidents. Outages, slowdowns, and unexpected failures are inevitable. But how those incidents are understood, managed, and measured determines whether they become temporary disruptions or lasting economic threats. Responsonomics introduces a groundbreaking framework that redefines incident response through the lens of economics. Instead of treating outages as isolated technical events, this book reveals them as predictable economic occurrences-with costs, opportunity losses, and trust implications that can be measured, modeled, and managed.

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