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612-822-4611
The Reinventor's Fieldbook: Tools for Transforming Your Government

The Reinventor's Fieldbook: Tools for Transforming Your Government

Paperback

Business GeneralGeneral Political ScienceUnited States Politics

ISBN10: 0787943320
ISBN13: 9780787943325
Publisher: Jossey-Bass
Published: Jul 21 2000
Pages: 704
Weight: 2.70
Height: 1.30 Width: 8.05 Depth: 9.22
Language: English
Presenting more than 70 tools, The Reinventor's Fieldbook includes hundreds of practical lessons learned, do's and don'ts, steps to take, and pitfalls to avoid in public management and governance. Based on dozens of case studies from five countries, it covers the waterfront of high-performance public organizations, including: customer choice and customer service standards, performance measurement, and performance budgeting; employee empowerment and labor-management partnerships; managed competition and asset privatization; partnerships with communities; culture change strategies; and administrative system reform.

Also from

Osborne, David

Also in

General Political Science