Open Daily: 10am - 10pm | Alley door pickup 10am - 7pm 3038 Hennepin Ave Minneapolis, MN
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  • Open Daily: 10am - 10pm
    Alley-side Pickup: 10am - 7pm

    3038 Hennepin Ave Minneapolis, MN
    612-822-4611

Open Daily: 10am - 10pm | Alley-side Pickup: 10am - 7pm
3038 Hennepin Ave Minneapolis, MN
612-822-4611
Public Bureaucracy and Digital Transformation: Structures, Practices and Values

Public Bureaucracy and Digital Transformation: Structures, Practices and Values

Grøn, Caroline Howard
Møller, Anne Mette

Hardcover

Series: Governance and Public Management

ManagementGeneral Political Science

ISBN10: 303167863X
ISBN13: 9783031678639
Publisher: Palgrave MacMillan
Published: Sep 12 2024
Pages: 111
Weight: 0.68
Height: 0.38 Width: 5.83 Depth: 8.27
Language: English

This book assesses how digitalization of public organizations affects their bureaucratic structure and features. Drawing on rich ethnographic data from two highly digitalized government agencies in Denmark, it analyses how digitalization both enhances and distorts fundamental characteristics of Weberian bureaucracy, including division of labour, hierarchy, rules and programmability, and bureaucratic discretion. The book also examines the ways in which digitalization influences demands on employees' and managers' expertise and relationships with other organizational actors, and demonstrates the implications of digitalization for the enactment of public bureaucratic values such as legality, transparency, accountability, and responsiveness. In doing so, it provides an analysis of the opportunities and challenges facing public bureaucracies in the digital age. Above all, the book offers a nuanced understanding of how digital transformation reshapes the public bureaucracy, and thereby one of the foundation stones on which our societies stand.

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