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Practical Guide to IT Problem Management
Paperback
Series: It Pro Practice Notes
ManagementGeneral ComputersSystem Administration
ISBN13: 9780367636227
Publisher: Auerbach Publications
Published: May 12 2022
Pages: 88
Weight: 0.23
Height: 0.21 Width: 5.06 Depth: 7.81
Language: English
Whilst IT problem management is well understood, doing it in practice is much harder. Aligned with such well known frameworks as ITIL, this book offers practical advice on how to tackle problems in complex environments. Each chapter explores a different aspect of problem solving and is illustrated with real-life case studies.
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