Open Daily: 10am - 10pm | Alley door pickup 10am - 7pm 3038 Hennepin Ave Minneapolis, MN
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  • Open Daily: 10am - 10pm
    Alley-side Pickup: 10am - 7pm

    3038 Hennepin Ave Minneapolis, MN
    612-822-4611

Open Daily: 10am - 10pm | Alley-side Pickup: 10am - 7pm
3038 Hennepin Ave Minneapolis, MN
612-822-4611
The Practice of Case Management: Effective strategies for positive outcomes

The Practice of Case Management: Effective strategies for positive outcomes

Camilleri, Peter
Gursansky, Di
Kennedy, Rosemary

Paperback

Medical ReferenceGeneral SociologyPoverty & Social Work

ISBN10: 1742370446
ISBN13: 9781742370446
Publisher: Allen & Unwin
Published: Jun 1 2012
Pages: 240
Weight: 1.00
Height: 0.70 Width: 6.00 Depth: 9.10
Language: English
Case management is used across a diverse range of organizational settings, from child protection to aged care, disability services, acute and community health, courts and correctional services, employment services, veteran services, education, and immigration programs. However, case management is not always successfully implemented, and practitioners often feel they are not given sufficient support. The Practice of Case Management draws on extensive practice research to identify the key characteristics of successful case management: organizational support, developing delivery models to suit individual client needs, preparation of staff at all levels, and affirmation of the central and active role of the client. The authors outline the challenges and complexities faced by case managers, acknowledging that their role is often poorly conceptualized and articulated. They demonstrate that true engagement enables effective service provision and offer practical strategies for everyone involved in the case management process to facilitate negotiation, accountability, and the achievement of positive outcomes.

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