Open Daily: 10am - 10pm | Alley door pickup 10am - 7pm 3038 Hennepin Ave Minneapolis, MN
612-822-4611

  • Open Daily: 10am - 10pm
    Alley-side Pickup: 10am - 7pm

    3038 Hennepin Ave Minneapolis, MN
    612-822-4611

Open Daily: 10am - 10pm | Alley-side Pickup: 10am - 7pm
3038 Hennepin Ave Minneapolis, MN
612-822-4611
Phone & Impersonation Scams: Learn How to Spot Suspicious Calls, Resist Pressure and Verify Independently, and Respond Safely

Phone & Impersonation Scams: Learn How to Spot Suspicious Calls, Resist Pressure and Verify Independently, and Respond Safely

Harlan, Daniel R.

Paperback

Series: Online Scams for Seniors, Book 3

Consumer ReferenceComputer Security

ISBN13: 9798193084976
Publisher: Independently Published
Published: Aug 17 2026
Pages: 136
Weight: 0.42
Height: 0.29 Width: 6.00 Depth: 9.00
Language: English
A convincing voice, familiar caller ID, or official title does not prove who is calling.

An unexpected caller says your bank account is in danger. A relative needs money immediately. A police officer threatens arrest. A technical-support agent wants access to your device. The story sounds urgent - and the caller may know real details about you.

Phone & Impersonation Scams is a clear, practical guide designed to help older adults slow the conversation down, identify the real request, end suspicious calls, and verify claims through sources they choose independently.

Rather than asking you to memorize every scam, this book teaches a repeatable decision process based on the P.A.U.S.E. System: Pause, Assess the request, Use an independent source, Secure what may be exposed, and Exit and report when appropriate.

Inside, you will learn how to:

  • Understand why live calls, familiar voices, and personal details can feel convincing
  • Look beyond caller ID, badge numbers, case numbers, and official-sounding titles
  • Use a safe callback method without relying on the recent-calls list
  • Respond safely to family-emergency and grandchild-style calls
  • Handle police, court, and government impersonation threats
  • Recognize technical-support and remote-access requests
  • Evaluate medical, insurance, charity, utility, and service-provider calls
  • Protect money, information, accounts, verification codes, and devices
  • Take prompt steps after sharing information, sending money, or allowing access
  • Build a personal phone-scam safety plan and practice decisions before pressure begins
Practical tools for real-life decisions

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