Open Daily: 10am - 10pm | Alley door pickup 10am - 7pm 3038 Hennepin Ave Minneapolis, MN
612-822-4611

  • Open Daily: 10am - 10pm
    Alley-side Pickup: 10am - 7pm

    3038 Hennepin Ave Minneapolis, MN
    612-822-4611

Open Daily: 10am - 10pm | Alley-side Pickup: 10am - 7pm
3038 Hennepin Ave Minneapolis, MN
612-822-4611
People Skills for Public Managers

People Skills for Public Managers

McCorkle, Suzanne
Witt, Stephanie

Paperback

ManagementGeneral Political Science

ISBN10: 0765643510
ISBN13: 9780765643513
Publisher: M E Sharpe Inc
Published: May 30 2014
Pages: 204
Weight: 0.65
Height: 0.40 Width: 6.00 Depth: 8.90
Language: English

People Skills for Public Managers fills the need for a concise, inexpensive, skills-oriented supplemental text set in the public and nonprofit context. The authors combine just enough basic theory about communication with specific skill development in areas of immediate interest to those who work in the public sector.Chapter coverage of important skills includes: resolving disputes in the workplace, creating and maintaining effective work relationships, working together in teams and meetings, dealing with incivility, effective intercultural communication, and effective public speaking skills. The book also features a strong practice orientation, with plentiful boxed applications (Insights from the Field, Skill Development boxes, Case Studies). It concludes with an especially useful summary chapter that describes the ten essential skills for successful communication. Online instructor's materials are available to professors who adopt the text.

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