Sign-In
Cart
On The Record: A Practical Guide To Crisis Communication For Executive and Public Leaders
Paperback
Business GeneralGeneral EducationGeneral Political Science
Publisher: On the Record Publishing
Published: Mar 4 2026
Pages: 162
Weight: 0.50
Height: 0.37 Width: 6.00 Depth: 9.00
Language: English
When leaders fail, it is rarely because they lack skill. It is because they underestimate the power of their silence. In moments of crisis, uncertainty is inevitable. Panic is optional.
In On the Record: A Practical Guide to Crisis Communication for Executives and Public Leaders, award-winning C-suite communications strategist Dionna Smith delivers a strategic framework for communicating when pressure is high, facts are incomplete, and trust is at risk.
Drawing on decades of experience advising corporate executives, public officials, nonprofit leaders, and political candidates, Smith reveals how leadership is tested not when answers are clear, but when they are not.
This is not a book about spin.
It is not about controlling the narrative.
It is not about perfection.
It is about protecting credibility.
Inside, readers will learn how to:
- Communicate when information is still unfolding
- Balance transparency with responsibility
- Avoid premature statements that erode trust
- Lead teams through uncertainty with steadiness
- Preserve public and organizational confidence
Through real-world scenarios spanning public safety incidents, workplace crises, nonprofit accountability, and political leadership, Smith provides practical guidance for leaders who must speak when the stakes are high.
Because when the next storm comes, and it always does, trust is built or broken by what leaders say next.
Ideal for:
- Corporate executives and board members
- Government officials and public administrators
- Political candidates preparing for public scrutiny
- Communications professionals and policy advisors
- Emerging leaders preparing to step into visible roles
Also from
Smith, Dionna A.
Also in
General Political Science
Capitalism and the Camera: Essays on Photography and Extraction
Coleman, Kevin
James, Daniel
Paperback
Playing Oppression: The Legacy of Conquest and Empire in Colonialist Board Games
Flanagan, Mary
Jakobsson, Mikael
Hardcover
The Craftivist Collective Handbook: Projects, Stories and Methods for Your Gentle Protests
Corbett, Sarah P.
Hardcover
Guerrilleros and Neighbours in Arms: Identities & Cultures of Anti-Fascist Resistance in Spain
Marco
Paperback
Battling the Big Lie: How Fox, Facebook, and the Maga Media Are Destroying America
Pfeiffer, Dan
Hardcover
Urban Revolutions: Urbanisation and (Neo-)Colonialism in Transatlantic Context
Kipfer, Stefan
Paperback
Nonstate Warfare: The Military Methods of Guerillas, Warlords, and Militias
Biddle, Stephen
Hardcover
By the Light of Burning Dreams: The Triumphs and Tragedies of the Second American Revolution
Talbot, Margaret
Talbot, David
Hardcover
An Enemy Such as This: Larry Casuse and the Fight for Native Liberation in One Family on Two Continents Over Three Centuries
Correia, David
Hardcover
Turning the Tide: U.S. Intervention in Central America and the Struggle for Peace
Chomsky, Noam
Paperback
Democracy Incorporated: Managed Democracy and the Specter of Inverted Totalitarianism
Wolin, Sheldon S.
Paperback
Everyday Life and Politics in Nineteenth Century Mexico: Men, Women, and War
Wasserman, Mark
Paperback
With Liberty and Justice for Some: How the Law Is Used to Destroy Equality and Protect the Powerful
Greenwald, Glenn
Hardcover
Doing History from the Bottom Up: On E.P. Thompson, Howard Zinn, and Rebuilding the Labor Movement from Below
Lynd, Staughton
Paperback
Broken News: Why the Media Rage Machine Divides America and How to Fight Back
Stirewalt, Chris
Paperback
China Wakes: The Struggle for the Soul of a Rising Power
Wudunn, Sheryl
Kristof, Nicholas D.
Paperback
The Clash of Globalizations: Neo-Liberalism, the Third Way and Anti-Globalization
Kiely, Ray
Paperback
Regime Change: Inside the Imperial Presidency of Donald Trump
Swan, Jonathan
Haberman, Maggie
Hardcover
The U.S. Constitution: A Comprehensive and Annotated Guide for the Modern Reader
Murray, Melissa
Hardcover
American Scoundrel: Roy Cohn's Dark Journey from Joe McCarthy to Donald Trump
Bird, Kai
Goldmark, Susan
Hardcover
Separation of Church and Hate: A Sane Person's Guide to Taking Back the Bible from Fundamentalists, Fascists, and Flock-Fleecing Frauds
Fugelsang, John
Hardcover
Live Laugh Love: The Secret History of White Christian Women and the World They Made
Kobes Du Mez, Kristin
Hardcover
Ordinary People, Extraordinary Times: How to Reclaim Your Power, Fight for Freedom, and Reimagine Democracy
Perryman, Skye
Paperback
The Hundred Years' War on Palestine: A History of Settler Colonialism and Resistance, 1917-2017
Khalidi, Rashid
Paperback
American Struggle: Democracy, Dissent, and the Pursuit of a More Perfect Union: An Anthology
Meacham, Jon
Hardcover
The Counterrevolution: The Fall and Rise of Donald Trump and the Maga Movement
Hanson, Victor Davis
Hardcover
The Elijah Mandate: A Call to Courageous Faith in a Hostile World
Piflaks, Tolik
Tsarfati, Amir
Paperback
The Crooked Places Made Straight: Reflections on the Moral Meaning of America
Warnock, Raphael G.
Hardcover
Into the Wood Chipper: A Whistleblower's Account of How the Trump Administration Shredded Usaid
Enrich, Nicholas
Hardcover
The Steal: Four Right-Wing Hard-Liners, One Republican Presidency, and the Raid on America's Courts
Wagner, Alex
Hardcover
The Lost Founder: James Wilson and the Forgotten Fight for a People's Constitution
Wegman, Jesse
Hardcover
If Anyone Builds It, Everyone Dies: Why Superhuman AI Would Kill Us All
Yudkowsky, Eliezer
Soares, Nate
Hardcover
There Is No Place for Us: Working and Homeless in America (Pulitzer Prize Winner)
Goldstone, Brian
Paperback
The Jakarta Method: Washington's Anticommunist Crusade and the Mass Murder Program That Shaped Our World
Bevins, Vincent
Paperback
Wtf America?!: The Way Out of This Hell and Back to Democracy
Meiselas, Ben
Meiselas, Brett
Meiselas, Jordy
Hardcover
The Invisible Coup: How American Elites and Foreign Powers Use Immigration as a Weapon
Schweizer, Peter
Hardcover
The College Scam: How America's Universities Are Bankrupting and Brainwashing Away the Future of America's Youth
Kirk, Charlie
Hardcover
Last Branch Standing: A Potentially Surprising, Occasionally Witty Journey Inside Today's Supreme Court
Isgur, Sarah
Hardcover
Pay Attention: How the Algorithms and Media Wars Are Suppressing Truth and Rewiring Your Brain
Pakman, David
Hardcover
Country of Lords: Neo-Aristocrats, Social Darwinists, Tech Utopians, and the Long Fight Against Equality in America
Phillips-Fein, Kim
Hardcover
Not Today, Fascists: The Lies That Got Us Here, and the Truths That Will Reunite Us
Welch, Jennifer
Hardcover
So Ordered: An Originalist's View of the Constitution, the Court, and Our Country
Alito, Samuel A., Jr.
Hardcover
All the Wrong Moves: How Three Catastrophic Decisions Led to the Rise of Trump
Scaramucci, Anthony
Hardcover
The Last Free Women: A Daring Escape from Afghanistan and Coming of Age in America
Blumenstein, Rebecca
Kapp, Diana
Hardcover
The Origins of Totalitarianism: With a New Introduction by Anne Applebaum
Arendt, Hannah
Applebaum, Anne
Paperback
The New Dark Ages: The Death of Reading and the Dawn of the Post-Literate Society
Marriott, James
Hardcover