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Municipal Benchmarks: Assessing Local Performance and Establishing Community Standards
Hardcover
Environmental StudiesGeneral Political ScienceGeneral Sociology
ISBN13: 9780761920786
Publisher: Sage Publications, Inc
Published: Feb 21 2001
Pages: 512
Weight: 2.31
Height: 1.31 Width: 7.24 Depth: 10.26
Language: English
The new edition of this practical reference book gives municipal officials and citizens the benchmarking tools needed to assess and establish community standards for their operations and delivery of services.
New to this edition:
-Updated charts and data throughout
-New chapters Management Services, Parking Services, Risk Management, Social Services, Streets, Sidewalks, and Storm Drainage, Water and Sewer Services, Fleet Maintenance, Gas and Electric Services
-Expanded coverage including newly adopted performance targets and updated standards for emergency response times for fire, police, and emergency medical service.
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