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Managing Digital Governance: Issues, Challenges, and Solutions
Hardcover
Series: Aspa Public Administration and Public Policy
General ComputersGeneral Political Science
ISBN13: 9781439890912
Publisher: Routledge
Published: Mar 24 2017
Pages: 250
Weight: 1.06
Height: 0.80 Width: 6.10 Depth: 9.10
Language: English
This book provides public managers with an integrated conceptual framework for making informed electronic governance decisions. The book focuses on the core issues that public administrators face when using information and communication technologies (ICTs) to produce and deliver public service and to facilitate democratic governance. The issues include digital inclusion (digital divide), telecommunication infrastructure, information and service integration, ICT service management, ICT management capacity building, digital privacy and security, virtual transparency and accountability, and online civic engagement.
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