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Municipal Benchmarks: Assessing Local Performance and Establishing Community Standards
Hardcover
Environmental StudiesGeneral Political ScienceGeneral Sociology
ISBN13: 9780761920786
Publisher: Sage Publications, Inc
Published: Feb 21 2001
Pages: 512
Weight: 2.31
Height: 1.31 Width: 7.24 Depth: 10.26
Language: English
This book helps elected and appointed government officials and citizens assess and establish standards for the efficient and effective delivery of quality services. Actual benchmarks are provided for numerous services such as libraries, parks and recreation, public works, emergency medical services, courts, animal control, risk management and public transport.
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