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Leading Change from the Middle: A Practical Guide to Building Extraordinary Capabilities
Paperback
ManagementGeneral Political Science
ISBN13: 9780815739425
Publisher: Brookings Institution Press
Published: May 9 2014
Pages: 156
Weight: 0.45
Height: 0.36 Width: 5.50 Depth: 8.50
Language: English
Bookshelves abound with theoretical analyses, how-to guides, and personal success stories by famous corporate leaders, public officials, even athletic coaches, expounding on how to lead from the top. But what about those in the middle who are increasingly tasked with trying to reshape, reorient, or recreate the capabilities of an organization?
While following Kurt and Stephen, the book introduces a new approach for increasing the likelihood of successfully leading change. This new approach breaks down into three core strategies: First, identify all relevant stakeholders and partition them into four categories: superordinates, subordinates, customers, and complementors/blockers (those who control needed resources but over whom the leaders have no authority).
Second, for each stakeholder category, identify Communications, Strategies, and Tactics (referred to as CoSTS).
Third, don't stimulate negative emotions that make people DEAF--Disrespect, Envy, Anger, and Fear--to efforts to produce change. As the book follows the journeys of Kurt and Stephen, it walks through the details of each strategy.
In presenting this material in a concise, accessible, and applicable format that translates theory to practice, Nickerson provides an important service for leaders trying to build extraordinary capabilities for their organizations--from the middle.
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