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Improving Business Process Performance: Gain Agility, Create Value, and Achieve Success
Hardcover
Business GeneralGeneral ComputersProgramming
ISBN13: 9781420072495
Publisher: Auerbach Pubn
Published: Jun 9 2011
Pages: 346
Weight: 1.41
Height: 1.02 Width: 6.46 Depth: 9.47
Language: English
With an abundance of improvement methodologies and frameworks quickly gaining momentum, many question where to begin. This book surveys and integrates the quantitative improvement approaches gaining popularity-including Goal Driven Measurements (GQM), Business Process Management (BPM), Lean Methodology, and the Balanced Score Card-to show you exactly where to begin. It details a practical methodology for building a measurements framework with the ability to monitor events and provide a feedback loop for analysis, goal, and strategy adjustments.
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