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The Interface Is Not the System: Why Control, Trust, and Responsibility Break at Scale in AI Systems
Paperback
Publisher: Independently Published
Published: Jan 19 2026
Pages: 352
Weight: 1.04
Height: 0.73 Width: 6.00 Depth: 9.00
Language: English
- Why accuracy is the wrong success metric and what to measure instead
- How to design for uncertainty without hiding it or overwhelming users
- The patterns that work (copilots, search, agents) and why others consistently fail
- How bias manifests in interfaces, not just data
- When to say no to AI features that will cause foreseeable harm
- Research methods that work for systems that change and learn.
The interface is not the system until you understand the difference; your AI products will keep failing in quiet, expensive ways.
Nelly Pourmehr bridges art, technology, and systems thinking in her work as a UX designer and former software engineer. With experience spanning AI product design, human-centered research, and systems architecture, she writes about the complex realities of building AI systems that serve human judgment rather than replacing it.
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